FAQ
ORDERING INFORMATION
ONLINE:
Via www.TreatCouture.com, all major credit cards are accepted through Paypal, a safe and secure way to make credit card payments online. Please note that you do not need to create a Paypal account in order to use the Paypal shopping cart service. Orders will ship out within 5-7 business days after receiving payment via Paypal. You will be contacted if there is a reason for a delay in processing your order.
SHIPPING + HANDLING FOR ONLINE REATAIL MERCHANDISE:
Upon checkout, a shipping and handling fee will be added to your order. These fees only apply to merchandise purchased online, and is not valid on wholesale purchases. This fee will be calculated based on the price of your order and is as follows:
$5.95 for orders up to $19.99
$7.95 for orders $20.00-39.99
$8.95 for orders $40.00 - $59.99
$9.95 for orders $60.00 - $99.99
FREE for orders $100.00 and up
ALTERNATE METHODS OF ORDERING:
SHIPPING:
For the following methods of ordering, please note that shipping charges will be calculated based on weight and sent via UPS. Packages will normally arrive within 5-7 business days if shipped within the continental United States.
VIA PHONE: 1-212-695-0800 8:30am-6:30pm Eastern Time, 7 Days a week.
VIA FAX: 1-212-695-0803 For fax orders, please use our form, located here.
WHOLESALE: For wholesale inquiries please contact us at info@treatcouture.com. Your orders will be shipped via UPS and paid via CC over the phone, by email by fax or in person. Wholesale prices are NOT available online.
RETURN POLICY
All sales are final and there are no exchanges. We ensure that you will be 100% satisfied with your order. If you have any questions or feel that there is a mistake with your order, please send an e-mail to: info@treatcouture.com.